Ready to Outsource? The 6 Benefits of Outsourced IT Support 

Jun 20, 2023

To outsource or not to outsource—that is the question for many business owners when it comes to their IT. The common misconception is that outsourced IT support is expensive and unnecessary when you already have an internal IT team.

But is your internal team getting everything done that’s on their plate? Are tasks starting to pile up? Do you have the in-house expertise you need? If you’re strapped for resources, outsourced IT support is a great way to add an extra hand to your team and give them more room to breathe. In today’s article, we’ll talk all about outsourced IT support—whether you do or don’t have an internal IT team.

The 6 benefits of outsourced IT support we’ll cover are:

  1. Saving costs
  2. Expanding your know-how
  3. More time and focus for projects
  4. Having the right technology
  5. Better cyber security
  6. Increased employee productivity

Benefit 1: Saving Costs

If you don’t have an internal IT team, outsourced IT support will be a lot more affordable than hiring an IT manager—especially if you’re a small or medium-sized business. And if you do already have an internal IT team that’s strapped for resources, outsourced IT support is an affordable way for you to add extra expertise to your business without the need to hire an additional member for your IT team. IT partners often bill with fixed monthly instalments, so your costs will be predictable, and you only pay for what you actually need.

Benefit 2: Expanding Your Know-How

Outsourced IT support is a great way to easily get the knowledge you need for your business IT. IT providers work with a team of experts, meaning that they have specialists in every area you might need support with. If you already have an internal IT team or manager, outsourced IT support allows you to complement your existing expertise and easily fill potential knowledge gaps.

Benefit 3: More Time and Focus for Projects

Don’t have an internal IT team and constantly face IT issues? Have an internal IT team that’s strapped for resources and is chasing deadlines and issues? Outsourced IT support allows you to lend a hand to your team and ensure your IT gets all the attention it needs—which in turn allows you to have more time and focus for projects and for the work that really matters: running your business.  

Benefit 4: Having the Right Technology

Technology is evolving at lightning speed, and with all the new innovations on the market, it can feel like a monumental task to decide which solutions are the right one for your unique business. You have guessed it by now—outsourced IT support can help you here as well. Having IT experts by your side allows you to draw on their knowledge and ensure that you not only have the right technology, but your IT is also always up to date and secure.

Benefit 5: Better Cyber Security

As technology evolves, so do cyber threats. Did you know that 560,000 pieces of new malware are detected every day? Outsourced IT support enables you to not only fortify your defences and ensure you’re equipped with the latest security standards, but it also helps prevent issues before they occur. Most IT partners offer consistent monitoring and vulnerability testing of your systems, which means that potential issues can be fixed before they turn into disaster.

Benefit 6: Increased Employee Productivity

The right technology will do wonders for your team’s productivity. With outsourced IT support, you ensure you have the solutions you need to effectively work—and only the solutions you need—and you minimise IT issues and downtime. This allows your team to work without disruptions, whether they’re on-site, at home or in a coffee shop. Seamless technology doesn’t only boost your team’s productivity, you’ll also be surprised by how much it can boost employee morale.

Get the Right Outsourced IT Support with Entegraty  

The advantages of IT outsourcing for your business are vast, and in even better news: the type of support you get can be tailored to exactly what you need. Whether it’s a little or a lot—our experts at Entegraty are excited to hear more about your unique business requirements.

If you’re ready to start your outsourced IT support journey, why not give us a call? Whether you want us to fully manage your business IT or take the pressure off your internal team, our IT services are flexible, affordable and tailored to your needs. Reach out to our friendly experts or learn more about our IT services.


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